Terms of service

Welcome to HINA HAIR.
By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our site or placing an order.


1. General Information

This website is operated by HINA HAIR LLC, based in Honolulu, Hawaiʻi. Throughout the site, the terms “we,” “us,” and “our” refer to HINA HAIR.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies or conditions referenced here or available by hyperlink.


2. Online Store Terms

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or product without our express written permission.


3. Product Availability & Pricing

All products and pricing are subject to change without notice.
We reserve the right to limit quantities, discontinue items, or update descriptions at any time.
We strive for accuracy, but occasionally product information may contain errors or omissions. We reserve the right to correct such errors and cancel any order placed with incorrect information.


4. Payments & Billing

We accept most major payment methods through our secure Shopify checkout.
By submitting your payment information, you confirm that you have the legal right to use the payment method provided.
HINA HAIR reserves the right to refuse or cancel any order suspected of fraud or unauthorized activity.


5. Shipping & Delivery

Shipping times and costs vary based on your location and selected shipping method.
Once your package has been shipped, HINA HAIR is not responsible for delays, lost, or stolen packages caused by the carrier.
For full details, please review our Shipping Policy.


6. Returns & Refunds

Due to the hygienic nature of our products, all sales are final.
For damaged, defective, or incorrect items, please contact us within 7 days of delivery.
More information is available in our Return & Refund Policy.


7. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.


8. Intellectual Property

All content on this site—including text, graphics, logos, images, and design—is the property of HINA HAIR LLC and is protected by copyright laws. You may not reproduce or distribute any material without permission.


9. Changes to Terms

HINA HAIR reserves the right to update, modify, or replace any part of these Terms at any time. Continued use of our site following any updates constitutes acceptance of those changes.


10. Contact Information

Questions about these Terms of Service should be sent to:
📧 info@hina.hair